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FAQ | French Knot Couture | Short Wedding Dresses

FAQ

How long will it take to receive my dress?  Current lead time for dresses is 8-12 weeks from the time you place your order.  Lead time for jackets is 2-3 business days.

How can I try on sample dresses?  You can come try on the entire collection during one of our Pop Up Trunk Shows. 

What is a Pop Up Trunk Show?  Several times per year we make our entire collection available at a pop up location.  We bring in all the dresses and set up a dressing room and mirror... and then you'll be all ready to show off your mad modeling skills to your girl-gang.  Most of the dresses will be available to try on in a size 4-ish and a size 12-ish.  Jackets will also be on hand.

How will my order be shipped?  We ship via USPS Priority Mail which takes 2-3 business days within the US, and 7-10 business days internationally.

Can I request a shipping upgrade?  Yes, please enquire for a quote.

Where are you located?  We are located on Whidbey Island in northwest Washington.

Can I come visit your studio?  At this time we are not taking private appointments, but please check back for updated information, or join our mailing list for updates.

Can you customize my dress or jacket?  Unfortunately we are not taking customization requests at this time.

How does sizing work?  Our dresses are made-to-measure which means your dress will be made according to the measurements you provide.  Jackets are in stock and are available in standard sizes XS through XL.  There is a measuring guide available for your reference on the "SIZING" page.

Should I wear a bra/shapewear when I take my measurements?  Yes, you should wear a bra and any shapewear.  Even if you are not planning to wear a bra with your dress, you will want the girls up in position.

Will I need alterations?   Maybe.  Because of the uniqueness of each bride's figure, dresses sometimes need some adjustments to attain a perfect fit.

I still have questions... Contact us here

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