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Shipping & Returns | French Knot Couture

Return & Cancellation Policy

Alterations are the buyer's responsibility. But if the buyer is completely dissatisfied with the dress, please contact us within 5 days of receipt, and we will accept return and refund LESS 20% restocking fee. The item must be returned and received by us within 21 days of receipt by customer.

Order cancellations prior to shipment are subject to a fee that is 20% of the full purchase price.

Return shipping costs are the buyer's responsibility.

Shipping Policy

Orders are shipped via USPS Priority Mail with insurance and signature required.  When your order ships, we will forward a USPS tracking number to you.  Shipping within the US is approximately 2-3 business days.   Shipping upgrades are available.

We ship internationally via USPS.  Delivery time is approximately 7-10 business days. Customs fees and other related charges are the buyer's responsibility. You may want to check with your local customs office before purchasing.

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